Privacy Policy
Carolina Cordys ("we," "us," or "our") operates carolinacordys.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
Information We Collect
We may collect the following types of information:
- Personal information, name, email address, shipping address, phone number when you place an order or sign up for updates
- Payment information, processed securely through third-party payment processors; we do not store full card details
- Usage data, pages visited, time on site, browser type, device information collected via cookies and analytics tools
- Communications, messages you send us via email or contact forms
How We Use Your Information
- To process and fulfill orders
- To send order confirmations and shipping updates
- To send marketing emails (only with your consent, you may unsubscribe at any time)
- To improve our website and customer experience
- To comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties who assist in operating our website and business, including:
- Payment processors (e.g., Stripe)
- Shipping and fulfillment providers
- Email marketing platforms
- Analytics services (e.g., Google Analytics)
These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You may disable cookies in your browser settings, though some site features may not function properly.
Data Retention
We retain your personal information for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
[email protected]
Carolina Cordys · North Carolina, USA